The ClearChoice™ Solutions
ClearChoiceTM provides highly skilled technicians, engineers, and support staff that can install, integrate, project-manage, service, and train your customer. We expand your installation and support staff nationwide and select areas globally.
Installations
ClearChoiceTM Installation Services provide the experience needed to install just about every type of audio and video equipment from a host of manufacturers. Our skilled technicians assemble the required components, mount displays, and build equipment racks. When required we even fabricate systems in-house to speed up onsite installation.
The next step is to program and pre-test the equipment and control surfaces before arriving on-site. Once at your customer's location, we focus our time on professional installation practices including structured cabling and component assembly. Finally, a quality assurance run-through ensures everything is perfect and ready to go.
Our installation capabilities are specialized in everything from huddle rooms to board rooms; from monitors & projectors to video walls; and from simple turnkey solutions to fully integrated rooms and buildings.
Integrations
ClearChoiceTM Integrations Services provide your staff experts that are seasoned in the process of bringing together all components into a single user experience.
Our systems integration group ensures that these components, from a variety of manufactures, function together as a seamless solution. Our programming teams are experts with sophisticated control systems that require complex software coding. Finally, the ClearVision quality assurance team ensures that the solution is fully documented and that the final integrated design is user friendly and bug-free.
Support
ClearChoiceTM Support offers affordable service-level agreements for a wide range of audio and visual solutions, allowing your company to create a national presence. We offer a variety of programs that are customized to provide you the best solution for your needs. We often brand under a private label agreement.
Services can be consumed ad-hoc or through a variety of maintenance contracts, and even provide emergency response, often in as little as 2 hours. Additional services can include replacement parts as well as labor, and preventative maintenance programs to keep your customer's systems tuned and running at peak efficiency.
Staff Augmentation
ClearChoiceTM Staff Augmentation provides experienced personnel for anything from a single project to long-term labor. We provide the required expertise across a variety of staff positions, including certified technicians and engineers, project managers, a staffed help desk, and more.
You can contract with us for short- or long-term engagement, by the day, week, month, or year. We provide assistance on a national, and limited global basis while consolidating your technical expenses into a single monthly charge.
Engineering Design & Services
ClearChoiceTM CTS-D led Engineering & Design team are experts with industry-leading audio and visual experience. These highly trained engineers and designers create functional products and processes to ensure a smooth installation and can be contracted to support your in-house design group, or if you don't have a design team, we can fill that gap.
From straight-forward to those requiring the most complex and challenging solutions, we work in partnership with you to design and then document the completed project. Our internal processes are collaborative, bringing together the appropriate mix of disciplines necessary to complete any given project.
Help Desk
ClearChoiceTM Help Desk provides a 24/7 service desk with the talent, knowledge, and experience to assist your customers with any audio and visual-related issues. Their on-going training, along with access to the latest knowledge and tools, allows them to resolve issues rapidly and accurately. We can even help with off-the-shelf software and common devices, as well as support for custom implementations.
Our services include first-call, after-hours, or overflow from your help desk. Once engaged, we troubleshoot your customer's needs remotely. Most requests are resolved with a single phone call.
When the nature of the problem requires on-site resolution, response times (typically, next business day) are based on individual markets.
Pre-Post Site Survey
ClearChoiceTM Site Survey allows you to gather the right intelligence for any size project. Through a site survey, we will help your team make better-informed decisions; from design thru execution, reducing the likelihood that costly errors are made that can endanger a project.
Our engineers use a standardized (or provided) survey form, to gather the correct details, take photos, help evaluate the findings, and then perform the appropriate knowledge transfer to your project team.
Project Management
ClearChoiceTM Project Management provides a staff of experienced project managers that work with you to define the goals and objectives of a project. The outcome is to determine the various components which need to be implemented and by whom. We manage the entire project through multiple phases, or work with you on only those portions as required.
Our team works in parallel with your staff to ensure successful project completion from start to finish.